And the Saga continues.....

A while back I reported about how our AC unit was out and required a replacement part, it will never end. Synopsis in case you haven't been paying attention. AC unit goes out on Memorial Weekend. Repair guy comes out and says we have a burnt coil (which should have been caught by the guy who looked at it before we bought the house). The repair guy sumbits a price quote to the warranty company for a new coil that is actually here in town. Warranty company doesn't like his quote and attempts to get the coil cheaper.

This where the latest clusterf*&^k happens. Jenny starts calling the warranty company once a week and then once a day as it's been a month without AC. After finally talking to someone at the Warranty company who will actually help Jen, they tell her that the paperwork is in purchasing. It's been approved, but it's in purchasing and the part should ship in 2 - 3 days. After another week we call and find out that the paperwork has just LEFT purchasing but the part should be here in 2 -3 days. Wait longer and then another call. Part was ordered but not there is a problem at the factory with the part and they won't ship the part. Finally the vice president of the warranty company gets on the phone with the factory and tells them to ship the damn part and he wants it overnighted. Another couple of days of waiting and no one has any idea where the part is or if it even shipped out. People are so freaking lazy.

Which brings us to today: Jenny calls me and tells me the repair guy is at the house, and then she asks if I want the the bad news or the bad news. I said "bad news please". The factory sent us the wrong part. WTMFH????, "but" Jenny quickly adds the repair guy is going to do a little wheeling and dealing at his supplier to get us the part we need. (you know the part that we could have had a month ago) so we should have AC by this weekend. "What else?" I ask sheepishly. The repair guy was looking at the furnace while messing with the coil and noticed huge cracks in the heat condenser. One, he is surprised our carbon monoxide detectors weren't going off, and two, damage like this usually requires a TOTAL furnace replacement. Thank God for the warranty, but still bites that we have to replace a furnace in a 10 year old house... and that's only IF the warranty company will pay for it. God I love home ownership.

Don't worry Carrie, it's just us. I am sure your new home will be fine....